SIVA values the privacy of our customers, employees, suppliers, and partners. This Privacy Policy outlines how we collect, use, store, and protect personal information obtained in the course of our manufacturing, distribution, and business operations.
By engaging with SIVA—through our website, products, or services—you consent to the collection and use of information as described in this policy.

This policy applies to all personal data collected by SIVA, whether through our different websites, customer or vendor interactions, or in connection with our manufacturing and supply chain activities.

A. Business and Contact Information

We may collect personal and business-related information such as:
– Name, job title, and organization
– Business address, phone number, and email
– Billing and shipping details – Tax or business registration numbers (where applicable)

B. Transactional Information

Purchase orders, invoices, payment records, product specifications, delivery details, and after sales correspondence.

C. Website and Communication Data

IP addresses, browser type, and browsing activity on our website; data from cookies and analytics tools; email correspondence or form submissions.

D. Employment and HR Data (if applicable)

For employees or job applicants, we may collect:
– Personal identification data (e.g., passport, ID number)
– Educational and employment history
– Bank and payroll details

We use the collected information for:
– Managing customer and supplier relationships
– Processing and fulfilling purchase orders
– Quality control and product support
– Communicating updates, quotations, or offers (where permitted)
– Meeting legal, regulatory, and contractual obligations
– Improving our products, website, and operational efficiency

We will not sell or rent your personal information to any third party.

We may share data with:
– Service Providers: For logistics, IT systems, accounting, and legal support
– Business Partners: For product distribution, warranty, or technical support
– Regulatory Authorities: To comply with legal or regulatory requirements
– Affiliated Entities: Within the SIVA group of companies for internal operations

All third parties are bound by confidentiality and data protection obligations consistent with
this policy.

We retain personal information only as long as necessary to:
– Fulfill the purpose for which it was collected
– Comply with statutory record-keeping obligations
– Resolve disputes or enforce agreements

Records that are no longer needed are securely deleted or anonymized.

SIVA implements robust physical, electronic, and managerial safeguards to protect personal data, including:
– Controlled access to systems and facilities
– Encryption and secure data storage
– Regular security audits and staff training

Depending on your jurisdiction, you may have the right to:
– Access, correct, or delete your data
– Restrict or object to processing
– Withdraw consent at any time
– Request data portability

To exercise your rights, please contact us at [email protected]

Our website may use cookies to enhance user experience, analyze traffic, and support functionality. You can adjust your browser settings to disable cookies, though some features may not function correctly.

We may update this Privacy Policy periodically. The revised version will be posted on our website with the updated ‘Effective Date.’ Continued use of our services constitutes acceptance of the revised policy.